Insights and Resources

Why customer experience is the key to thriving in uncertain economic times

LIVE WEBCAST | February 27, 2023

Authored by RSM US LLP

Event overview

A memorable, positive customer experience can make customers have lifelong connections with your brand, increase overall revenue and turn buyers into your biggest advocates. Learn how positive customer sentiment has become even more important as preferences and demands have evolved, and how the right strategy can galvanize your reputation and develop into an invaluable sales engine.

In this one-hour discussion, we will share what successful companies are doing to make sure their customer’s journey leaves them wanting more and how your company can grow regardless of the economic outlook.


  • Ron Giblin | Manager | RSM US LLP
  • Paul Duckworth | Manager | RSM US LLP
  • Tabitha Daugherty | Manager | RSM US LLP
  • Casey Levine | Senior Director | Solutions Consulting, Medallia

Event details

Date and time

Mon, Feb 27, 2023

Intended audience

CEOs, chief financial officers, chief information officers, chief human resource officers, chief marketing officers, sales directors, sales and marketing professionals



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This article was written by RSM US LLP and originally appeared on Feb 27, 2023.
2022 RSM US LLP. All rights reserved.

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